• All orders ship from Ontario, Canada with Canada Post.

  • Prices are in USD. Products can be offered at local CAD rates; please send an email with what you're interested in purchasing and an order can be set up that way. At this time, other currencies are not accepted.

  • Shipments are made within 1-2 business days. Processing times may change with special store events and holidays.

  • Please be aware tracking may take up to 24 hours to update after you receive an 'Order has been fulfilled' confirmation since Canada Post needs to scan the packages individually before they're officially on route. If you are concerned, please contact Canada Post.

  • Estimated delivery times are labeled with the shipping option you choose at checkout.

  • If there are problems with your tracking and your package goes missing, please contact your local post office with your tracking number. The Art of Nicole is not responsible for packages once they are in the hands of the mail carrier. 

  • If your order has been sent back due to providing an incorrect address, not being available to pick it up, etc the buyer has the option of asking for a refund on the products purchased (shipping costs, however, will not be refunded) or pay additional shipping to have it sent back. If the latter is chosen, please be sure to correct the mistakes made previously to insure your package arrives safely.

  • All sales are final. Returns and exchanges are not accepted.

  • If a product arrives damaged, please contact via email with proof of damage (photos only. Written description of the damage without photo evidence will not be accepted) and a replacement can be arranged, unless the item is out of stock. Quality is always ensured before being sent out by making use of proper packing, labeling, etc, but sometimes mail carriers can be a little too rough with packages.

  • Any further questions that have not been answered can be directed to

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