TERMS & CONDITIONS

Upon paying me for a commission, you are acknowledging and agreeing to the following:

  • You are at least 18 years of age

  • You are ready and able to pay for your commission upfront.

  • All owners of the characters within the piece have given permission and agreed to the purchase of the commission.

  •  You understand and comply with the information listed below.

ARTIST & CLIENT RIGHTS

  • The artist has the RIGHT to REFUSE the commission without any sort of explanation.

  • The artist has the right to raise the final price of the commission if they see fit.

  • 100% of the rights to the commissioned artwork remain with the artist and can be used however the artist wishes. The artist may post or distribute commissioned work online, and make digital or hard copies for promotion or sale. Permission is not required from the client.

  • The client has the right to request that the artist does not sell prints of their commissioned artwork for which the artist will comply.Please make sure this is done ahead of time.

  • Mass resale and/or claiming the artwork to be the client's own is NOT acceptable. Otherwise, the client may post their commissioned artwork on any non-commercial website, and do what they wish with it, with credit given to the artist where applicable.

  • The client may purchase the rights to the artwork they commission which can be discussed with the artist privately via email. 

  • The artist has the right to terminate the client's spot on the queue if the artist does not receive any kind of response from the client during the commission process within 6 days, unless the artist receives a legitimate reason from the client ahead of time. The client will receive a refund based on how much work has been completed, if this happens. 

  • It is requested that the client uses the low res, watermarked version of the artwork file when posting online to a public gallery/forum/etc.

PAYMENT

  • All prices are in USD (American currency).

  • Canadian clients have the option of paying in CAD (Canadian currency), which can be selected when placing an order for a commission.

  • All payments for commissioned works are to be made online through Paypal ONLY. I will NOT accept etransfers or other forms of payment. 

  • Commissions are to be paid in full within the 48 hours of the invoice being sent unless discussed ahead of time with the artist. If payment is not received within 48 hours of sending an invoice to the given address, the client will be sent a final email reminder the last day payment is due. If there is still no response or a notification sent to the artist regarding the invoice being paid, the client's spot on the queue will be terminated, unless the artist receives a legitimate reason from the client ahead of time.

  • If a detail was missed that was NOT originally shown in references, specified in the order form, or confirmed with the artist once the WIP sketch was sent and approved, there will be an additional cost for adding in that detail/alteration. Additional charges for these kind of alterations can go up to half of what the cost of the commission was. After the week is up, no changes are allowed to be made, as the Photoshop file will be deleted from the hard drive.

COMMISSION PROCESS 

  • All artwork is drawn digitally in Photoshop. 

  • The client receives a full resolution (300dpi) for print and a low resolution version intended for web upload (75dpi) watermarked .PNG file via email once complete. The artist is also able to send other formats, if requested by the client ahead of time.

  • When an order is placed, an email stating the order has been received along with a receipt of your order will be sent to the given email address noted in the form within 24 hours. Shortly afterwards, an invoice/request for payment will be sent to the email noted in the order form as well. Commission progress will not start until the artist receives a notification that the payment has arrived safely into their account.

  • Updated statuses on commissions can be viewed [ here ] once the order has been successfully placed by the client. Status is updated when the client has paid and when specific stages of the commission change. It is requested that the client checks that link first before contacting the artist about the status on their commission.

  • The client will automatically receive a work in progress sketch(es) of the commission for approval before it moves onto the inking and colouring stages. That way the artist can easily make the desired changes if something is wrong or isn’t working ahead of time. 

  • The original Photoshop file will be kept for 1 week (7 days), in case any minor alterations are needed (minor being colour alterations, missing markings/details due to the artist overlooking those details, etc). If a detail was missed that was NOT originally shown in references, specified in the order form, or confirmed with the artist once the WIP sketch was sent and approved, there will be an additional cost for adding in that detail/alteration. Additional charges for these kind of alterations can go up to half of what the cost of the commission was. After the week is up, no changes are allowed to be made, as the Photoshop file will be deleted from the hard drive.

PRIVATE COMMISSIONS

  • Are NOT accepted.

  • Work will always be uploaded to the artists online galleries.  If the client does not want their name listed online in the description of the submission, the artist will comply, as long as the artist is notified ahead of time.

ART WITH ARTIST’S CHARACTER(S)

  • Characters belonging to the artist can be featured in the client's commission. There is no discount for this, however.

  • The artist has the right to decline use of their character(s) in a commission without any sort of explanation 

AUCTIONS

  • All auctions hosted online will have rules listed within the submission/advertisement. All rules are to be followed. If this is not done at any given point in the auction, those taking part will be unable to participate in future auctions.

LIVE STREAMS

  • Stream commissions are done during the stream session ONLY.

  • The client must attend the stream session in order to commission and receive the artwork (this applies to sketch streams ONLY)

  • As these are commissions done within a stream session only and are not intended to be worked on afterwards, an additional fee will be required if the client requests a change to their commission AFTER the stream session is over. Fee ranges depending on the complexity of the change/how much it will alter the original drawing.

  • Each stream session will have rules listed within the submission/advertisement/link. All rules are to be followed. If this is not done at any given point in the session, those taking part will be unable to participate in future streams.

REFUNDS

  • If the client's commission has not been started, full refund can be in order. 

  • If any work has been done to the commission, a partial amount (specified by the artist) can be refunded.

  • If the commission is complete, a refund will NOT be given.

TIME LIMIT

  • There is no guaranteed due date for a commission, as the time frame from start to finish varies greatly on the complexity of the drawing, communication between the artist and client, and the artists personal schedule. Unless the client requests a specific deadline for the piece, can the piece be completed in a certain time frame. The deadline MUST be pointed out when making an order or discussed ahead of time with the artist so the commission progress can be planned accordingly within the artists personal and work schedule. 

WILL
DRAW
WILL
NOT
DRAW

*What is listed above is rather vague. If there are any questions regarding what is listed in the will and won't draw sections, please contact the artist before placing an order. It's best to run your idea with the artist so they can give you a yes or no answer in regards to the themes!

© 2019 Nicole.S